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STANDARD TERMS AND CONDITIONS OF SALE

Welcome to Zarshaal. By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

  1. 1. General
  2. Zarshaal is a fragrance brand offering products through its official eCommerce platform. These terms apply to all orders placed on our website and govern the sale of our products.
  3. We reserve the right to update or modify these terms at any time without prior notice.

  5. 2. Product Information
  6. We make every effort to display accurate product descriptions, images, and prices. However, slight variations in color, packaging, or appearance may occur due to photography or screen settings.
  7. All products are subject to availability.

  9. 3. Pricing
  10. All prices listed on the website are in Pakistani Rupees (PKR) and are subject to change without prior notice.
  11. Delivery charges, if applicable, are clearly shown during checkout before order confirmation.

  13. 4. Orders & Confirmation
  14. Once you place an order, you will receive an order confirmation via the provided contact details.
  15. Zarshaal reserves the right to accept or cancel any order due to product unavailability, pricing errors, or verification issues.

  17. 5. Payment

  18. We offer the following payment methods:

    1. Cash on Delivery (COD)

    2. Advance payment via bank transfer (if selected)


  19. For COD orders, payment must be made in full at the time of delivery.

  21. 6. Delivery
  22. Orders are delivered through trusted courier services across Pakistan.
  23. Estimated delivery time is 3–5 working days, depending on location. Delivery timelines may vary due to unforeseen circumstances such as weather, holidays, or courier delays.

  25. 7. Returns & Exchanges

  26. Due to the nature of fragrance products:

    1. Opened or used perfumes cannot be returned or exchanged.

    2. Returns are only accepted if the product is damaged, defective, or incorrect at the time of delivery.

  27. Any such issue must be reported within 24 hours of delivery, along with clear evidence.

  29. 8. Order Cancellation

  30. Zarshaal reserves the right to cancel orders in cases such as:

    • Repeated failed delivery attempts

    • Incorrect contact or address details

    • Suspicious or fraudulent activity

    31. Customers may request order cancellation before dispatch by contacting our support team.

  31. 9. Intellectual Property
  32. All content on this website, including text, images, logos, and branding, is the property of Zarshaal and may not be copied, reproduced, or used without written permission.

  34. 10. Limitation of Liability
  35. Zarshaal shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  37. 11. Governing Law
  38. These terms and conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of local courts.

  40. 12. Contact Information
  41. For any questions regarding these terms, please contact us through our official website or support channels.